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CRM Insights – Where Service Meets Technology

It seems that almost 100% of the time that we work with a new client the first question is always, “There is so much we need to do, where do we even start?”. That is a great question but it stems from a interesting problem:

Most companies don’t specialize in lead management and CRM best practices.

What I mean by that is you sell whatever product or service you have to offer and unless that is lead management or CRM capabilities then that isn’t what you do best. It seems, at face value that it shouldn’t be that hard. After all, it is just a piece of software right? The challenge arises when you begin to realize that people are involved to. You marketing team, sales team(s) and independent channels all have to give feedback and getting that feedback is a huge challenge.

So eventually whatever system you have in place begins to break down and you begin looking for a new system that will hopefully solve the problem.

The Solution

SmartLead’s Insights and Consulting team specializes in solving this problem. It is what we have done for over 30 years and we have gotten exceedingly efficient at it. We have a proven track record on improving your sales channel follow up in the CRM by over 122%. While the industry average sits around 25-30% follow up rates, we are average 70-80% follow up rates among our clients.

Want to learn more about how this works? Check out our newest e-book, “9 Best Practices for Lead Management ROI,” or contact us. We would love to hear from you and see how we might be able to help.


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